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The More You Explain, the Less Gets Through — The Paradox of the "70% Blank"
The Mass of Zero Notes #2 You sent a long message to clear up a misunderstanding, and things only got more tangled. You explained your circumstances carefully as an apology, and were told it sounded like nothing but excuses. Have you ever had that experience? In the last note, I wrote that words carry only about 30% of an intention, and that the listener fills the remaining 70% blank with their own experience and bias. Face to face, the bodily "Tone" present in the room — a t
22 hours ago
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